Terms & Conditions

1. Valid for first-time customers or customers who have not visited NATRAHEA for the past 6 months.
2. Date and Time selections are only tentative, on a first-come-first-serve basis. A member of our team will be in touch with you to confirm your selections or advise an alternative appointment subject to availability.
3. Valid for customers at least 23 years old. Those who are below the age of 23 years old have to be accompanied by their parents
4. Only valid for Singaporeans, PR, LTVP or Work Pass Holders. Not available for tourists.
5. Valid at all 7 outlets.
6. Voucher is non-exchangeable, non-transferable or non-refundable for Cash or Credit of any kind.
7. You may select a tentative appointment date at the payment page. Appointments are on a first-come-first-serve basis. Our customer service team will be in touch within the day to confirm your appointment date.
8. Once payment is successful, you will receive an order confirmation email with a unique order number. Quote the order number when our customer service team gets in touch with you to confirm your appointment date.
9. Referrer will receive a complimentary adjustment upon successful referral.
10. Muscle work will only be done if clinically allowed and recommended by our specialist. Please bring along your past X-ray if you have any pre-existing condition.
11. X-Ray may be recommended by the specialist if condition is assessed to require one before performing any treatment.
12. Do bring along any health referrals forms, relevant medical reports (X-rays, MRI, etc) for your first visit. Alternatively, you can reply to the order confirmation email with the reports prior to your first appointment.
13. In case you run into difficulties making online payment, feel free to contact us via WhatsApp at 81386088